Is Gamification the Future of Effective Customer Feedback Collection?

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Key Takeaways:

  • Feedier, a French startup, revolutionizes feedback collection by gamifying the process.
  • The company enables businesses to get 10 times more valuable customer feedback through engaging channels.
  • Feedback is essential for businesses to make informed decisions, innovate, and serve their clients better.
  • Given the gamified approach, Feedier stands out amongst competitors in the feedback collection sector.
  • The future of the info tech industry may widely incorporate gamification in various processes.

No one looks forward to answering relentless survey questions. Thankfully, a tech-savvy startup Feedier, based in Lille, Nord-Pas-de-Calais, France, brings an innovative solution to this task. Revolutionizing the traditional feedback collection mechanism, Feedier helps businesses gather critical data while giving customers the chance to turn a tedious task into a satisfactory and entertaining experience.

Feedier operates on a straightforward yet effective idea – turning feedback collection into a game. The generation that grew up with videogames in their pockets often find traditional feedback mechanisms mundane and time-consuming. Feedier addresses this pain point by offering a gamified experience, engaging the end-users to share their insights more willingly.

What sets Feedier apart from other businesses in the feedback collection sector is their focus on quality rather than quantity. Traditional surveys aiming to obtain maximum data often lead to survey fatigue, which in turn dilutes the quality of information gathered. Feedier refrains from bombarding users with an interminable sequence of questions. Instead, by gamifying the process, they encourage the users to share authentic, high-value insights.

Moreover, Feedier has excelled in integrating real-world rewards into their system. Users taking feedback forms via their platform are rewarded with incentives, turning a monotonous task into an enjoyable experience. Besides, businesses can gather feedback through various innovative channels, helping them widen their data collection reach.

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With the surge of technology and gamification into our day-to-day tasks, we expect to see even more evolved feedback collection mechanisms in the future. By fusing fun with functionality, startups like Feedier are not only enhancing the customer feedback experience but are also enriching the quality of data collected. Businesses stand to benefit from the operational insights gained and can make informed decisions to improve their overall customer experience.

Feedier’s continued growth and potential indicate a promising future for the company and the feedback collection sector at large. As businesses increasingly understand the value of qualitative data, innovative platforms like Feedier will become central to their operations. Follow Feedier’s journey on their website, Twitter, Facebook, and LinkedIn to stay updated on their exciting journey and offerings.


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