How is This EU-Based Customer Service Innovator Reshaping Professional Moving Services?

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Anyone who has moved homes knows just how daunting the task can be. The frustration of sourcing reliable movers and worrying about the quality of service they offer, often bogs down the excitement of a new beginning. However, taking on this pain point masterfully is Paris-based startup, Nextories, which is radically transforming the way individuals and companies approach moving by offering a free, no obligation search platform for reliable and competitive movers. Since its launch in 2011, the startup has helped with over 15,000 moves, and is now working to reshape the professional moving services industry.

Nextories, formerly i-Demenager, operates on a simple yet impactful philosophy of transparency, personalization, high-quality customer service and innovative solutions. In their endeavour to make the search for moving services less cumbersome, the startup independently selects between 3 to 5 of the most competitive offers from its extensive network of vetted movers. This in turn not only makes the entire process more efficient but also presents a more transparent view into the quality of service and price offerings.

Key Takeaways

  • Nextories is a Paris-based startup reshaping the professional moving services.
  • The platform provides 3-5 top moving company options, selected independently for assurance in reliability and price competitiveness.
  • Nextories offers unique technical study conducted via videoconference to enhance the experience.
  • It prioritizes transparency, efficiency, and a high-quality customer service, providing a high-value customer experience.
  • The startup has facilitated over 15,000 moves till date.

Differentiating Nextories from other service providers in the market is their thirst for innovation. They offer their customers an exclusive technical study option via videoconference. This initiative is aimed at creating a more personalized service, tailored to the specifications and needs of the client, and ensuring they receive the best value for their money. Furthermore, Nextories’ strict standards and quality control for partner selection has led to the creation of its own Quality Label, thereby guaranteeing an exceptional experience every time.

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The startup. who collaborates only with reliable and competitive movers, benefits from the mutualisation of resources and the optimization of logistic costs. On the other hand, the movers associated with Nextories appreciate the improvement in commercial transformation and the simplification of customer relationship management that the platform brings.

As Nextories sets its sight on the future, the moving services industry is headed towards a path of customer centricity, transparency and innovation, entirely led by startups like Nextories. Recognized for its commitment to not only an efficient process but also satisfaction, Nextories is poised to significantly contribute to the industry’s evolution, all whilst placing customers at the heart of it all.

Feel free to follow them on their journey on their official Twitter, Facebook and LinkedIn pages and of course through their website. Keep an eye out on this promising startup led by founders Julien Bardet and Ludovic Auberger and watch how it transforms the moving services industry in the years to come.


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