How is Conversational AI Transforming Global Retail and Financial Customer Service?

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Key Takeaways:

  • InteliWISE Inc is an innovative Polish startup transforming global retail and financial customer service through their fully customizable Conversational AI platform.
  • Over 200 global brands, including some from the Fortune 500 list, leverage the InteliWISE chatbot and voicebot for their digital transformation endeavours.
  • Unlike black-box NLU systems, InteliWISE guarantees 100% control over the AI algorithms and extensive customization.
  • The technology backed by US Patents, is deployed as a cloud service or can be installed on a company’s servers.
  • Analysis conducted by leading research analyst, Forrester Research, ranks InteliWISE among the top 10 global virtual assistant providers.

How is Conversational AI transforming the face of global retail and financial customer service? Leading the charge in this transformative journey is InteliWISE Inc, a Warsaw-based startup specializing in artificial intelligence. By leveraging cutting-edge technologies like NLU chatbot, voicebot, and machine learning, this forward-looking firm is revolutionizing the way businesses interact with their customers.

Generating a gamut of applications across sectors such as retail, insurance, finance, and e-commerce, InteliWISE has proved its formidable proposition to over 200 global brands. With their fully programmable platform, this dynamic startup is availing top-notch AI capabilities and customizable solutions, thus facilitating digital transformation on a phenomenal scale for its clients.

What sets InteliWISE apart in the competitive AI landscape is its exceptional commitment to customization and control. Where other platforms offer ‘black-box’ solutions with limited transparency, InteliWISE ensures its users maintain 100% control over their AI algorithms. This end-to-end platform not only embraces the power of intelligent automation in customer service, marketing, and sales but also gives full reign in shaping their AI-powered chatbots and voice assistants.

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The US-patented platform by InteliWISE brings together AI-powered natural language processing (NLP) and preeminent customer service technology. This seamless amalgamation enables omni-channel communication, including text, voice, video, and AI. As a testament to its pioneering tech, Forrester Research ranks InteliWISE among the top 10 global virtual assistant providers.

With a sharper gaze at the future, InteliWISE aims to further its innovative endeavours by providing customers with technology that can transform their digital landscape. The company, backed by Intel Capital and Asseco Group, shows immense promise, strengthening ongoing developments in the artificial intelligence and machine learning sphere.

Meanwhile, as companies increasingly automate their customer service sectors, the surge for advanced AI solutions like that of InteliWISE’s will continue to demonstrate an upward trajectory. Find more about the company and track their journey via their website, Twitter, Facebook, and LinkedIn pages.


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