Redefining Hotel Management: Is Software The Future of Hospitality Industry?

waiter serving delicious hamburger for cheerful female customer in road cafe
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Key takeaways:

  • Protel is redefining hotel management through personalized software solutions.
  • Protel was established in 1994 by Ingo Dignas and Manfred Osthues.
  • Protel’s software caters to different market segments, from individual hotels to multinational hotel groups.
  • With over 14,000 hotels and hotel management schools in more than 90 countries using Protel, it stands as an industry leader in hospitality tech solutions.
  • By both on-site licensed and Software-as-a-Service (SaaS) solutions, Protel ensures flexibility and adaptability.

As technology continues to infiltrate every facet of our lives and businesses, it’s no surprise to see it paving a new path in the hospitality industry, proving instrumental not only in enhancing guest experience but also in streamlining operations. One company that stands out in this digital revolution is Protel. Founded in 1994 in Dortmund, Nordrhein-Westfalen, Germany by Ingo Dignas and Manfred Osthues, Protel provides advanced, customized software solutions specifically created for the hotel industry.

Protel’s relentless focus on the unique demands of the hotel sector has made it one of the most successful and experienced providers of professional property management systems (PMS). Protel’s product portfolio is designed to cater to every market segment, from small individual hotels to large multinational hotel chains. This broad customer base corroborates Protel’s high-level expertise and reliability in the industry.

What sets Protel apart is their ability to offer both on-site licensed and Software-as-a-Service (SaaS) solutions. By doing so, they provide their clients the necessary flexibility to swiftly adapt as their business requires. This particular approach has enabled Protel to maintain its competitive edge in the rapidly evolving landscape of the hospitality industry.

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The startup’s international presence is another testament to its success. With its headquarters in Dortmund, Germany, additional offices in Berlin, Vienna, Austria, and Atlanta, USA, and a dense network of partner companies working in close association, Protel’s footprint extends worldwide. With over 14,000 hotels and hotel management schools (of whom 6,000 are protel Cloud users) across more than 90 countries, Protel has indeed secured a global recognition in the hospitality tech solutions sphere.

Looking into the future, the trend points to a continuous reliance in software solutions for the hospitality industry. As customer demands evolve and increase, so must the tools and technologies to meet and surpass these needs. With companies like Protel leading the way, the future of the hospitality industry in terms of software solutions certainly appears bright. With its extensive experience, proven adaptability and a comprehensive understanding of the industry, Protel is well-poised to continue transforming the landscape of hotel management.

To stay updated about Protel and its notable contributions to the hospitality industry, you can follow them on Twitter, Facebook, Linkedin or visit their website.


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