Reframing User Experience: Is Nordic Design the Future of IT Services?

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Key Takeaways

  • Leadin is a design-based startup focused on enhancing and redefining user experience through Nordic Design.
  • The company’s innovative ‘Casting’ approach places user needs at the heart of their service development process.
  • Leadin’s merging with Gofore has cultivated its ability to innovate and build on a global scale.
  • Nordic designs could become an influential factor in the future of IT services.

In an environment that demands adaptability and innovation, Finnish startup Leadin has found a compelling answer in Nordic design practices. Specializing in both User Experience (UX) and Service & Business Design, Leadin has created a unique blend of the critical aspects of Information Technology (IT). With its primary focus being placed on the users, the startup utilizes their innovative process, known as ‘Casting’, to develop highly personalized and effective digital services.

Despite being a relatively young company, established in 2009, Leadin boasts an impressive capacity for global execution. This is largely owed to their strategic merger with Gofore in 2018, which further enhanced their capabilities and reach. Based out of Tampere, Finland, the company maintains a tight-knit team of over 50 professionals, many of whom are experts in their field. Their span includes business design, user experience, and software development.

What sets Leadin apart as a startup is their fusion of sound business strategy with a deeply empathetic & user-focused design approach. Drawing upon their understanding of users, they cast personas that represent different user groups. This personification allows them to better perceive and cater to user needs, driving their design and development processes to innovate services that add value to their clients’ businesses and their customers. This holistic approach enables Leadin to deliver products and services with an outstanding UX, often resulting in increased profits and higher brand value for their clients.

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The uniqueness of Leadin also lies in its Nordic Design philosophy. With simplicity, minimalism, and functionality as its pillars, Nordic Design has gained international recognition for bringing clarity and user-friendliness to the front line of IT services. By incorporating this discipline into their work, Leadin showcases a thoughtful, elegant and human-centric approach to their product and service designs.

In the rapidly evolving landscape of IT services, startups like Leadin are paving the way for more user-centered approaches. By placing the user experience at the heart of their innovation process, Leadin is crafting the future of IT services towards a more customer-centric model. The principles of Nordic Design the company applies can affirmatively be viewed as the future of IT services, bridging the gap between user needs and business goals.

To learn more about Leadin and their initiatives, follow them on Twitter, Facebook, or connect with them on LinkedIn. Alternatively, you may visit their official website at www.gofore.com.


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