Key takeaways:
- CM.com, a Dutch company founded in Breda by Gilbert Gooijers and Jeroen van Glabbeek, is revolutionizing conversational commerce.
- Transitioning from an SMS service provider, CM.com now offers a one-stop-shop platform for all CPaaS solutions, payment services, access and identity management, and customer data platform.
- The company has been instrumental in bridging businesses and people through various communication channels, including telecom operators and worldwide payment providers.
- Conversational commerce is increasing visibility, satisfaction, and conversions for businesses worldwide.
With an origin as an SMS service supplier, Dutch startup CM.com has now evolved into a full-service communication provider. Located in Breda, Noord-Brabant, The Netherlands, the company’s mission is to connect businesses with people and vice versa in a way that enhances individual lives through technology. Today, CM.com is connecting businesses and people through telecom operators, worldwide payment providers, and messaging channels.
As mobile phones become increasingly integral in our daily lives, the significance of conversational commerce is rapidly rising. Consumers are now seeking, comparing, and purchasing through mobile devices, causing a shift in the way they interact with brands. CM.com is filling in this gap, providing more efficient and customer-friendly communication platforms.
What differentiates CM.com from other startups in the industry is its commitment to conversational commerce. Their one-stop-shop platform offers all solutions enterprises need for mobile engagement and interaction with their target audience. More than just messaging and voice CPaaS solutions, CM.com provides a vast suite of payment services solutions, a customer data platform, and access and identity management. These ready-to-use products are supplied to enterprises, or through programmable software such as APIs/SDKs, for developers.
Furthermore, CM.com positions itself at the crossroad of the convergence between chat apps and commerce. They define this as Conversational Commerce, resulting in increased visibility, satisfaction, and conversions for businesses. Such practices drive more meaningful connections between businesses and their customers and fosters a new era in business communication and transactions.
Looking forward, the future seems bright for CM.com. As technology continues to evolve, companies like CM.com will be instrumental in driving conversational commerce forward. Their innovative ways of engaging audiences by aligning with modern communication channels are likely to shape the landscape for industries they operate in. CM.com is certainly a company to watch as they continue to redefine the world of conversational commerce.
Learn more about CM.com on their website (https://www.cm.com), or connect with them on social media via Twitter (https://twitter.com/CMcom_), Facebook (http://www.facebook.com/CMTelecomBV), or LinkedIn (https://www.linkedin.com/company/cmcom/).
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