Key Takeaways:
- Inventive Designers is leveraging multichannel communication to revolutionize document management software.
- They have developed Scriptura Engage, a digital-first customer communications management (CCM) solution.
- Based in Antwerp, their presence spans continents and countries, indicating a strong global footprint.
- They are active members of several international organisations working towards developing and defining open IT standards.
For any business, effective communication with customers is paramount. As the business landscape evolves, the ways in which companies engage with their customers have also seen a significant shift. This is where Inventive Designers, a Belgium-based software firm, aims to make its mark. They are transforming the document management software industry by focusing on multichannel customer communication.
Founded in 1994 by Guy Dehond, Inventive Designers develops software and provides services that enable companies to deliver personalised customer communications through various channels like internet, print, e-mail, fax, etc. Their innovative approach to communication is changing the way businesses interact with their customers, signalling a new future for the document management software industry.
What sets Inventive Designers apart is their product – Scriptura Engage. This digital-first customer communications management (CCM) solution has been designed to deliver personalised communications across all channels: print, email, web, mobile, interactive or social media. Furthermore, it also allows for the management and tracking of all communication processes. This unique offering helps businesses effectively engage their customers, while streamlining their communication processes.
Additionally, Inventive Designers’ extensive global network and active participation in various International Organisations contributes to their unique standing in the industry. They are present in over 30 countries, in every continent and in 30 states of the US, ensuring they have a strong global footprint. They also actively participate in the working groups of the World Wide Web Consortium (W3C), an international organisation responsible for developing and defining open IT standards.
Given their innovative approach to customer communication and their active contributions to defining IT standards, the future looks promising for Inventive Designers. With businesses continuously seeking effective means to engage with their customers, the relevance and need for solutions like Scriptura Engage will only increase. As multichannel customer communication continues to grow, one can expect to see Inventive Designers leading the transformation of the document management software industry.
For more information on Inventive Designers and their product offerings, visit their website, or follow them on Twitter and Facebook.
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