Key Takeaways:
- Feelingstream is revolutionizing industries with its AI-enhanced analytics.
- The custom LEADstream platform analyses large volumes of customer interactions to improve business efficiency and quality of customer service.
- Feelingstream is helping businesses take a more data-driven approach to decision making.
- The company is paving the way for the future of AI in business intelligence, SaaS, and digital marketing.
Founded in 2015 in Tallinn, Estonia, Feelingstream is breaking new ground in the analytics and artificial intelligence industry. The startup offers LEADstream, an AI solution that analyzes multiple channels of customer interactions to provide real-time insight. The platform assists various segments across businesses – executives, sales professionals, customer service representatives, and even product development teams. It helps users cash in on essential business opportunities to increase revenue and boost customer service quality.
This company understands the value of efficient customer interaction and the role it plays in business success. Hence, they are using AI-enhanced analytics to transform ineffective customer interaction into an insight-rich resource. The goal is to create a data-driven decision-making culture in organizations with a high volume of customer interactions.
The distinguishing factor for Feelingstream lies in its unique AI solution – the LEADstream platform. The platform’s robust capability to analyse and provide an overview of large volumes of customer interactions across multiple communication channels sets it apart from other AI solutions. From calls to chat/voicebot, emails, and NPS, Feelingstream holistically covers the customer’s interaction journey. Its analytics do not stop at providing overviews; they dive deeper into interactions, giving actual measurable facts and highlighting real issues that come out of everyday conversations with customers.
Not only does the AI solution enhance customer service, but it also boosts revenue by locating critical business opportunities. The platform delivers real-time customer insight relevant for various departments, driving decision-making based on raw data, rather than assumptions or limited insights. Hence, Feelingstream is establishing itself as the change agent in the digital marketing, SaaS, call centre, and business intelligence industries.
As the business landscape evolves, Feelingstream’s potential for growth is massive. The utilization of AI-enhanced analytics in understanding customer interactions will be pivotal in driving business success in various sectors. It’s clear that Feelingstream is at the forefront of revolutionizing the role AI plays in customer interaction and business efficiency. Their mission is simple – to help businesses understand their customers better, increase operational efficiency, and boost revenue growth.
For a company that was established just a little over five years ago, Feelingstream has incredibly demonstrated that AI is the future of business operations, a path that most companies will inevitably have to follow. With their analytics and AI solutions, they have set the bar high for others.
Please visit Feelingstream to better understand their contribution to AI-enhanced analytics. Additionally, you can follow them on their social media pages Twitter, Facebook and LinkedIn for the latest updates.
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