Can Innovative Tech Solutions Revolutionise Queue Management in Healthcare Facilities?

Key Takeaways:

  • ARTEXE is a Milan-based startup revolutionising queue management in healthcare facilities with innovative tech solutions.
  • Offering a spectrum of solutions for Customer Flow Management (CFM), Customer Relationship Management (CRM), online booking and self-service counters – specifically designed for the healthcare industry.
  • Swiftly rose to leading market position in Italy; Professionally managing over 16 million patients across 90+ public and private hospitals annually.
  • Associated with the Polihub Centre, the start-up incubator and business accelerator of the Politecnico di Milano University, ranking 2nd in Europe and 5th globally in UBI Global Index.
  • Invested in research in conjunction with the ICT Healthcare Observatory of the Politecnico di Milano School of Management.

Meet ARTEXE:

Waiting in line in healthcare facilities has always been a stressful reality for patients. A reality that’s now being effectively revolutionised by ARTEXE, a company at the forefront of advanced e-health service development. Headquartered in Italy’s startup hub – Milan, ARTEXE is ingeniously transforming reception services and queue management in hospitals and clinics, thereby diminishing long waiting periods, confusion and unease.

ARTEXE’s unique ability to tap into their expertise in IT, Medical, Robotics and Software sectors has led to the creation of custom-tailored tech solutions to revamp healthcare facilities across Europe. By pooling resources into their Customer Flow Management (CFM), Customer Relationship Management (CRM), online booking, and self-service counters; ARTEXE is comprehensively streamlining the patient reception experience in a digitally advanced world.

Setting the Benchmark:

ARTEXE’s edge in the industry stems from its focus on creating modular, scalable, natively integrated solutions designed specifically for the needs of the healthcare industry. Versatility of their system enables ARTEXE to adapt to the unique needs of each healthcare facility they collaborate with, leading to a smoother, more efficient patient services and flow. The team’s process expertise and customer-focused technology have helped rapidly catapult ARTEXE into becoming Italy’s market leader in providing healthcare IT solutions.

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The startup’s operations now cover over 420 installations in more than 90 public and private hospitals, and facilitate the management of more than 16 million patients every year. Hence, these statistics solidify their critical role in revolutionising the queue management of the Italian healthcare sector.

Future Prospects:

As ARTEXE continues to expand, they have pledged to stay true to their mission: delivering a seamless healthcare reception experience by developing innovative tech solutions. Their continued collaboration with the Polihub Centre, the start-up incubator and business accelerator of the Politecnico di Milano University, will assuredly keep them on the trajectory of innovation and expansion.

Given the ever-evolving healthcare sector and the increasing demand for efficient, tech-based solutions, ARTEXE is well-positioned to be a game-changer. The future surely holds promising prospects for this visionary startup in its endeavours to make queuing in healthcare facilities a thing of the past! To connect and learn more, visit the ARTEXE website or their LinkedInpage.


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