As businesses continue to evolve, a company’s ability to collect, manage, and use feedback effectively is becoming a critical aspect of success. STOMT, a Berlin-based startup, has developed a powerful feedback management and community building platform that enables businesses to streamline their feedback processes and engage with their customers and fans like never before.
Standardized Feedback Process
STOMT has created a standardized and heavily simplified feedback process, which offers a unique digital and shareable “content-format” for feedback. With this feedback platform, the company is focusing on integrating its state-of-the-art technologies into all kinds of digital ecosystems, including the World Wide Web, the app-economy, as well as IoT and the uprising bot-economy. Today’s consumers spend more time within messengers than on social networking sites. STOMT not only provides a chatbot but also chatbot integration measures to intervene and engage in other chatbots.
Centralized Feedback Collection
The platform allows feedback to be channeled from any point of contact and collected via a public STOMT profile. Our platform and products serve as a backlog for consumer wishes to ensure participation and transparency for the consumer. This makes it easy for businesses to keep track of feedback, monitor customer satisfaction, and take necessary steps to address any issues.
Automated Customer Recovery and Market Research
STOMT’s content format makes duplicate recognition easier and saves companies a lot of time as it pertains to customer recovery and market research. Both will be automated by utilizing Machine Learning long-term. The platform’s automation abilities make it possible for businesses to address customer concerns efficiently and effectively, as well as use customer feedback to inform their product development, sales, and marketing strategies.
Conclusion
STOMT is on a mission to simplify the feedback process, and they have created a platform that empowers businesses to engage with their customers and fans in new and exciting ways. Whether you’re a small business owner, a social media influencer, or a large corporation, STOMT has the tools you need to manage your feedback, build your community, and grow your business.
Website: https://www.stomt.com
Twitter: https://twitter.com/stomt
Facebook: https://www.facebook.com/stomt
LinkedIn: https://www.linkedin.com/company/stomt
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