Revolutionizing Hospitality Industry: Cloud-Based POS Systems Future?

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Key Takeaways:

  • Cluey is a cloud-based point of sale platform designed for the hospitality industry.
  • The startup has developed a platform-independent system that works instantly in the browser, even when there’s no internet connection.
  • Cluey has integrated a loyalty and customer engagement system to enhance sales and customer loyalty.
  • The startup has been successful in Ireland and the UK, processing over €15m worth of transactions annually.

In an era where the hospitality industry is striving to streamline its operations and enhance customer service, Cluey, a Dublin-based startup, steps in with a revolutionary solution – a fully-featured, browser-based point of sale (POS) system. This cloud-based platform is just what businesses in hospitality need to stay competitive, efficient, and responsive to changing customer demands.

For the hospitality sector, which ranges from hotels, bars, and restaurants, to event management firms, Cluey offers tremendous value. It aids businesses in managing sales, tracking inventory, controlling costs, and improving customer service – all in real-time, easily accessible from various devices.

What sets Cluey apart from the competition is its platform independence. It empowers the business owners to operate the system from any device, including PCs, mobile phones, iPads, and other tablets. This reduces the cost of investment in hardware. Moreover, the system works even when there’s no internet connection, ensuring that sales can continue smoothly, regardless of network issues.

Additionally, Cluey has integrated a customer loyalty and engagement system. This brings the advantage of encouraging repeat business by rewarding loyal customers, and also provides the business with valuable data for analysis and planning. In recognition of this innovative technology, Cluey won the Best New Technology Award for 2012 from Bord Fáilte and the Hospitality Institute.

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The future of Cluey looks promising with an increased penetration of cloud-based technology in the retail industry. As businesses continue to embrace technological solutions for a more efficient operating model, the demand for systems like Cluey’s is likely to skyrocket. By maintaining its commitment to providing scalable, cost-effective, and reliable solutions, Cluey is well-equipped to be an instrumental part in shaping the future of the hospitality industry.

To keep an eye on the developments at Cluey, follow them on Twitter, Facebook, and LinkedIn. For more information on their offerings, visit their website.


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